Craig Fagin

Craig Fagin is a seasoned Trusted Advisor in the healthcare sector with a strong focus on driving innovative digital solutions to ensure customer success and fuel scalable growth and transformation.

With over 20 years of experience, Craig has built C-level relationships and delivered transformational solutions, overseeing various key areas such as strategy, product, execution, and sales globally.

His expertise lies in managing Customer Success, Implementations, Account Management, Sales, Marketing, Business Development, and Implementation Teams, as well as creating and leading Professional Services organizations.

Craig's professional background includes roles such as Chief Growth Officer, Vice President Client Services/Customer Success, and Executive Director in Professional Services and Account Management in reputable organizations like NASCO.

He has developed Health Tech Professional Service offerings, fostered business partnerships, and leveraged AI technologies to enhance decision-making and provide personalized healthcare experiences at scale.

Craig Fagin's specialties encompass AI, Customer Success, Sales, Operations, Professional Services, SAAS, RPA, Innovation, Financial Management, Transformation, and Speed of Execution.

Craig holds a Bachelor of Science in Finance from the University of Florida and pursued an MBA/MHA in Business & Health Administration at Georgia State University's J. Mack Robinson College of Business.