Genos International

Center For Executive Coaching

Coaches Training Institute

University of Arizona

Starting April 1, 2024, I am excited to share that I will be reigniting my entrepreneurial spirit to embark on what I hope will be the most fulfilling chapter of my career. After much reflection and with a  heart full of gratitude, I decided last year it was time for me to exit from my role as Vice President, Human Resources at Bradford/Hammacher at the end of March 2024 and pursue my passion for executive coaching.

My goal now is to partner with mid to large businesses, helping them increase productivity and enhance overall employee engagement.  With two decades+ of experience in human resources, and over 15 years of executive search experience, I bring a wealth of knowledge to assist organizations in optimizing their operations, attracting and retaining top talent, and fostering a positive and more productive work environment. I am eager to embark on this new chapter and am grateful for the support of my network. Feel free to reach out to me directly or visit  www.pamgibson.com for more details. 
Here's to new beginnings and exciting, difference-making opportunities!

Pam Gibson Coaching and Consulting

Executive Coach

•	Investigated, negotiated and introduced a new HRIS system, saving the company $20k per year.
•	Re-structured HR department into specialty areas and created “HR Business Partners.” 
•	Evaluated in-house benefits administration structure and researched, negotiated, and implemented the outsourcing of benefits administration, which not only reduced costs, but increased service levels.
•	Organized regular Director Meetings to strengthen leadership skills, internal relationships, and improve communications by sharing successful business and retention strategies.

The Bradford Group and Hammacher Schlemmer

Director, Human Resources (5/2009 - 3/2013)

Oversee North American Human Resources for over 900+ employees, supporting the strategic goals and initiatives of the company, (with a team of 10) including Canadian operations and U.S. field locations in addition to our headquarters and distribution center in Illinois.  Provide strategic and hands-on HR support to our global businesses in the UK, Switzerland, Germany, and Australia, including: talent acquisition; executive coaching; and employee relations  Strategic and hands-on in all aspects of HR including: talent acquisition/hiring practices; employee engagement initiatives; training, and development; employee relations, policies/procedures; comp/benefits, performance management, and federal & state compliance.  Full HR budget responsibility. Accomplishments include:
•	Strategically moved our company medical plans from fully-insured to self-funded plans creating significant cost-savings; over $1.2M since 2015.  
•	Negotiated new HRIS/Payroll platform resulting in annual savings of over 15.6%. 
•	Year-over-year have exceeded budget expectations and cost-control initiatives, reducing G&A costs, while continuing to creatively identify ways to deliver and improve services and program offerings.
•	2016 - Researched and rolled out/implemented the elimination of traditional, lengthy, and time-consuming Annual Performance Reviews; moved to an employee-driven, interactive exchange between employees and managers called ConnectPoint Conversations.  This is a forward-focused program designed for managers and employees to connect quarterly, ensuring corporate, department and individual goals and priorities are clear. Program improved overall employee engagement and has been exceptionally received by leaders and employees.
•	Continue to build and develop Learning, Training and Development programs for managers/leaders, as well as for all employees. 
•	2013 – Helped Company transition to an ESOP (Employee Stock Ownership Plan) including communications and culture questions.

Vice President, Human Resources (3/2013 - 3/31/2024)

Re-structured the recruitment process by building an internal executive search function to identify exceptional new talent for the company and reduce the costs of utilizing outside search firms.  Equipped the team with tools and training to research, identify, and “cold-call” passive candidates in the marketplace and attract candidates, at all levels, to our company who were not actively seeking new employment.  Raised the caliber of our candidates and streamlined/improved the recruiting process, including the in-house interview and evaluation process.  Worked with the recruiting team and key management to develop strategic staffing initiatives, interviewing tools, procedures, and assessments to assist in the recruitment and selection of highly qualified candidates. Researched and brought in first Applicant Tracking System to the company.

Bradford was a former client who specifically created this position to lead the efforts of identifying, recruiting and hiring exceptional new talent for the organization.

Director, Talent Acquisition and Retention/Executive Recruiter (2/2004 - 3/2009)

Retained executive search firm.  Responsible for business development and establishing partnerships with client companies throughout the country.  Uniquely and highly skilled at recruiting executives and individuals not actively seeking a job change.  Conducted retained nationwide searches in multiple and diverse industries.  Positions included mid to senior level executives and consulting Partners and Senior Managers.  Conducted industry-specific research and subsequent cold calling (sourcing), screened individuals by phone, and conducted face to face interviews with prospective candidates and presented appropriate candidates to clients.  Arranged client interviews, counseled/consulted with clients on pros/cons (strengths/weaknesses) of candidates, followed-up with both candidates and clients, presented offers, facilitated any negotiations, if needed, and assisted with other details associated with recruiting, including reference and background checks.  Followed-up with candidates and prospects not hired.  Provided outstanding service to clients on a consistent and on-going basis.

Breckenridge Partners

Director

A top producer responsible for business development and executive search within the hotel/hospitality industry.  Creatively sourced, networked and recruited nationwide. Negotiated compensation and relocation packages.  Assisted with training new recruiters.

Pam Gibson, CPCC, PCC