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Corina Lagos
Digital Transformation, Innovation, Customer Experience, Organizational change management, Organizational Coaching
Professional Background
Corina Lagos is a highly skilled commercial engineer and organizational coaching certified professional with a robust background in the digital field. With extensive experience in digital marketing and e-commerce, Corina has developed a reputation for being a confident communicator and customer-focused individual within both business and retail environments. Her unique ability to design and implement high-standard strategies tailored for digital platforms has made her an invaluable asset in various prestigious organizations, including major Chilean banks and fintech companies.
Throughout her career, Corina has consistently demonstrated outstanding skills in optimizing digital channels, particularly in establishing strong value propositions and achieving key performance indicators (KPIs) that drive meaningful results. She excels at solving adaptive challenges within the realm of innovation and digital development, tackling cultural challenges that often arise with both internal and external clients.
Corina's professional journey is underscored by her passion for fostering collaboration among teams and mentoring emerging talents in the fintech ecosystem. Her expertise in organizing team coaching sessions emphasizes her commitment to enhancing interdepartmental collaboration and promoting a unified approach toward achieving organizational goals.
In her previous roles, Corina has exhibited her proficiency in managing agile methodologies to enhance service design and user experiences, allowing organizations to stay competitive in an ever-evolving digital landscape. Her capability to oversee the end-to-end implementation phases allows her to bring innovative solutions from conception to reality, ensuring every aspect aligns with the company’s vision and client expectations.
Education and Achievements
Corina's academic foundation is anchored in solid educational credentials that beautifully complement her professional experiences. She holds a Certificate in Organizational Coaching and a Diploma in Leadership and Coaching from the esteemed Universidad Adolfo Ibáñez. This educational background equips her with the tools necessary to guide organizations in developing their leadership capabilities and achieving optimal performance.
Additionally, she earned her degree as a Commercial Engineer from the highly regarded Pontificia Universidad Católica de Chile. This diverse education has not only enhanced her understanding of commercial practices but has also allowed her to leverage engineering principles to drive innovation in digital platforms and services.
Notable Achievements
Corina has carved an impressive career path, having held various critical roles in prominent organizations. Notably, she served as the Digital Mobile Banking Manager and the Digital Web Banking Manager at Banco de Chile, where she played a pivotal role in transforming the digital banking landscape. In these positions, she implemented strategic plans that significantly improved user engagement and satisfaction across digital channels.
Corina’s tenure at Banco de Chile also included roles as a Virtual Banking Executive and later, a Product Manager at Scotiabank. These experiences attuned her to the financial sector's nuances, allowing her to optimize digital product sales and design impactful digital marketing strategies that resonated with diverse customer segments.
Her insight-driven approach and ability to cater to varied customer needs have paved the way for professional recognition, establishing her as a thought leader in the fintech ecosystem. Additionally, her experience as an External Assessor at Nubox Chile highlights her depth of knowledge in assessing organizational needs and recommending tailored solutions that align with digital transformation goals.