Collette Johnson

Collette Johnson is a Customer Success Manager at Matmon Internet, Inc., based in Little Rock, Arkansas.1 She has been in this role since March 2020, accumulating over 4 years of experience in customer success management.1

Prior to her current position, Collette had a diverse career in various fields:

Academic Experience

Collette worked at MIT from June 2017 to March 2020, where she held two significant roles:

1. Chief of Staff to Dr. Richard Y Wang, Director of MIT Chief Data Officer & Information Quality Program
2. Assistant Director at the Institute for Chief Data Officers

In these positions, she was involved in organizing symposiums, managing the Chief Data Officers Certificate Program, and overseeing grant-funded projects.1

Government Experience

From August 2017 to January 2019, Collette served as the State of Arkansas CDO Assistant at the State of Arkansas Department of Information Systems.1

Education Sector

Collette has extensive experience in educational institutions:

• Testing Coordinator at the University of Arkansas at Little Rock (February 2016 - May 2017)
• Registrar at Bryant High School (July 2005 - July 2015)

In her role as Testing Coordinator, she was responsible for accommodating students with specific needs, coordinating departmental testing, and implementing a new online scheduling program.1

Skills and Responsibilities

Throughout her career, Collette has demonstrated skills in:

• Implementing and managing online scheduling systems
• Staff training and development
• Project management
• Data management and analysis
• Customer success strategies

In her current role at Matmon, Collette likely focuses on ensuring client satisfaction, implementing customer success strategies, and driving product adoption.2

Collette's diverse background in academia, government, and education, combined with her current position in customer success, showcases her adaptability and wide-ranging expertise in managing complex systems and fostering positive client relationships.