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Collette Casaubon
Passionate about finding solutions for customers
Collette Casaubon is a seasoned business process consultant with a strong focus on customer satisfaction, boasting over fifteen years of experience in IT Service Management and over seven years dedicated to ITIL best practices.
Collette holds a Master's in Business Administration in Management from Ashford University and has a background in Computer Science, with studies at Barnard College, City University Of New York - Herbert H. Lehman College, New York Institute Of Technology, and Parsons School Of Design - The New School.
Currently serving as a Senior Business Process Consultant at ServiceNow, a prominent player in enterprise cloud solutions. Collette is known for her proactive approach to challenges and her dedication to finding innovative and efficient solutions for clients.