Dale Brown
Director of Credentialing at ServiceNow
Dale Brown is a Senior ITIL Consultant with over 18 years of experience in various service environments, from Government to multinational corporations.
He excels in IT Service Management disciplines and has been a key delivery manager for numerous multi-million dollar implementations globally.
Specializing in ITIL Best Practices and the implementation of IT Service Management tools, Dale has expertise in HP Service Manager, Peregrine AssetCenter and ServiceCenter, Axios Assyst, and BMC Remedy.
Dale Brown is associated with ServiceNow, a leading enterprise IT cloud company known for automating and managing IT service relationships across the global enterprise.
He has held various roles at ServiceNow, including Director of Certification and Recognition, Global Practice Leader - Customer Service Management, Northern European Delivery Manager, and others.
Dale's educational background includes studying Honours in Elec/Electronics at Glasgow Caledonian University.
Prior to his time at ServiceNow, he held positions such as Head of Best Practice Division & Solution Consulting at Axios Systems, Senior Consultant at Peregrine Systems, and Service Improvement Consultant and Service Desk Manager at Local Government organizations.
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Dale Brown
Director of Credentialing at ServiceNow
Dale Brown is a Senior ITIL Consultant with over 18 years of experience in various service environments, from Government to multinational corporations.
He excels in IT Service Management disciplines and has been a key delivery manager for numerous multi-million dollar implementations globally.
Specializing in ITIL Best Practices and the implementation of IT Service Management tools, Dale has expertise in HP Service Manager, Peregrine AssetCenter and ServiceCenter, Axios Assyst, and BMC Remedy.
Dale Brown is associated with ServiceNow, a leading enterprise IT cloud company known for automating and managing IT service relationships across the global enterprise.
He has held various roles at ServiceNow, including Director of Certification and Recognition, Global Practice Leader - Customer Service Management, Northern European Delivery Manager, and others.
Dale's educational background includes studying Honours in Elec/Electronics at Glasgow Caledonian University.
Prior to his time at ServiceNow, he held positions such as Head of Best Practice Division & Solution Consulting at Axios Systems, Senior Consultant at Peregrine Systems, and Service Improvement Consultant and Service Desk Manager at Local Government organizations.
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