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Clive Bailey
General Manager - Enterprise Technology, Infrastructure and Category at New Horizons Enterprises Limited
Professional Background
Clive Bailey is an accomplished IT professional with over 30 years of extensive experience across a variety of sectors, including financial services, banking, insurance, property, funds management, and disability services. His diverse background has afforded him a unique and profound insight into the intricacies of technology delivery at multiple levels—strategic, tactical, and operational. Clive possesses a deep passion for technology and its application within the industry, demonstrating a keen focus on delivering exceptional customer service. In his current role as General Manager of Enterprise Technology, Infrastructure, and Category at New Horizons Enterprises Limited, Clive is dedicated to addressing both the immediate and long-term challenges faced by the organization, particularly those associated with Digital and Data Transformation initiatives and related projects.
Throughout his career, Clive has held various leadership positions in top-tier companies, including notable appointments as CIO of a top 50 ASX-listed property company and as a finalist in the prestigious CIO of the Year awards. His notable tenure as Director and Consultant at Bailey & Bracken further underscores his expertise in navigating complex IT landscapes. Clive is also an active contributor to the field beyond personal accolades, serving on the Board of Advisors for the Property Industry Foundation, which represents the philanthropic efforts within the property sector.
Education and Achievements
Clive's educational journey is as diverse as his career path, having studied disciplines ranging from Marketing and Accounting at The Open University to Ceramics at the University of Pretoria. He also received specific education in Accounting and Law at the Institute of Chartered Secretaries, equipping him with well-rounded knowledge pertinent to his various roles in IT and management. His varied expertise underscores his commitment to continual learning and professional development.
As a Fellow of both the Governance Institute of Australia and the Institute of Chartered Secretaries & Administrators, Clive has aligned himself with organizations that reflect his commitment to governance and ethical leadership in the technological and business sectors. His qualifications enhance his reputation and enable him to mentor the next generation of IT professionals, sharing insights gained from his extensive experience.
Outside his professional roles, Clive is recognized in the broader IT community as a dedicated mentor, contributing his time and knowledge to professional forums aimed at helping less experienced CIOs and technology professionals. His mentorship fosters the development of essential skills in technical, managerial, and leadership domains among emerging leaders in the industry. This passion for investment in human capital reflects Clive's holistic approach to success in the fast-evolving technological landscape.
Notable Contributions and Leadership Roles
Clive has built an impressive portfolio of positions throughout his career. As the General Manager of Enterprise Technology, Infrastructure, and Category at New Horizons Enterprises Limited, he leads initiatives pivotal to the company’s success as it navigates digital transformation. In past roles such as Senior Manager of Digital, Data & IT Operations, Clive has consistently exemplified leadership in managing and optimizing complex IT operations.
His previous experience as CIO at Flexirent Capital Pty Ltd and GM Technology & Operations at DEXUS Property Group demonstrates his capability to lead organizations through periods of significant change, particularly in technology-driven environments. At OneVue Limited, Clive excelled as Head of Business Solutions, overseeing the implementation of strategic IT solutions that drive business performance.
His previous consulting experience at Ensemble Consulting Group and Bailey & Bracken showcases his proficiency in advising on business systems and IT operations, further accentuating his versatility in the field. Moreover, his earlier roles as IT Manager at both Perpetual Trustees Australia and Hansard International Limited highlighted his ability to drive systems integration and development—skills that have proven integral throughout his career.
In all these roles, Clive has exemplified a commitment to excellence and innovation, ensuring that technology serves as a powerful enabler for organizations looking to enhance their services and customer engagement.
Community Engagement and Philanthropy
Clive's commitment to giving back is clearly demonstrated through his volunteer work with CIO forums and mentoring initiatives. Engaging with up-and-coming professionals, he fosters an environment of growth and development, sharing best practices and encouraging the next generation of leaders to excel in the IT realm. His involvement with the Property Industry Foundation adds another layer to his commitment to the community, where he leverages his expertise for philanthropic purposes, aiding in projects that benefit the broader society.
Conclusion
In summary, Clive Bailey is a seasoned IT leader whose vast experience and focus on customer service set him apart in the tech industry. His extensive background in various sectors, along with a robust educational foundation and a dedication to mentorship, significantly contribute to his effectiveness as a leader in technology. Clive's foresight for digital transformation initiatives highlights his ability to navigate and embrace change, steering New Horizons Enterprises Limited toward a promising future. Clive not only drives technology strategy but also empowers his peers and the next generation of IT professionals, solidifying his legacy in the ever-evolving world of technology.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.