Cliff LaCoursiere

Cliff LaCoursiere is the Managing Partner at Expert Data Analytics, a technology services firm that specializes in designing, implementing, and managing Omnichannel Analytics solutions. He has expertise in various areas including enterprise software, risk and security, application security, data analytics, and cloud technologies.124

Based in Duxbury, Massachusetts, LaCoursiere's professional background emphasizes his skills in analytics and application security, which are crucial for enhancing agent performance and customer interactions in contact center applications.13