Claus Holmbeck-Madsen

Claus Holmbeck-Madsen is a seasoned business professional currently working at GN Group. He holds a position of significance within the company, specifically as the Global Head of Knowledge & Learning.4

Professional Responsibilities

In his role, Claus Holmbeck-Madsen leads a team responsible for developing and maintaining various customer-facing product support content elements for multiple brands under the GN Group umbrella, including Jabra, BlueParrott, and Falcom.1 His work involves overseeing training and knowledge management initiatives across these brands.

Expertise and Initiatives

Claus has demonstrated a keen interest in leveraging innovative technologies for training and support purposes:

Virtual Reality (VR) Implementation:: He has been instrumental in introducing VR as a new knowledge and learning tool within Jabra Support & Services.3 This initiative showcases his forward-thinking approach to enhancing training methodologies.

Onboarding Improvement:: Under his leadership, Jabra has implemented measures to speed up the onboarding process through improved training methods.2

Career Background

With extensive experience in various aspects of business management, Claus's expertise spans:

• Team and people management
• Product category management
• Marketing management

It's worth noting that while the query mentions Claus Holmbeck-Madsen as a Board member of GN Store Nord A/S, the provided search results do not confirm this specific position. The most recent information about GN Store Nord's Board of Directors indicates a change, but it does not mention Claus Holmbeck-Madsen.5 His primary role appears to be within the operational side of GN Group rather than on the board of directors based on the available information.