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Claire Williams
Head of Web Operations and Contact Centre
Claire Williams is currently the Head of Web Operations and Contact Centre at Toast, a role in which she oversees the online operations and customer support functions of the company. Her professional background includes significant experience in customer operations and management, having previously served as a Strategic Customer Operations Manager at Toast as well.
In her current position, Claire is responsible for enhancing the customer experience through effective web operations and ensuring that the contact center operates smoothly to meet customer needs. She is known for her ability to lead teams and implement strategies that improve service delivery and operational efficiency.
Her educational background includes studies at Grosvenor Girls High, and she has built a robust network with over 500 connections on LinkedIn, reflecting her active engagement in her professional community.1
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