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    Claire Grove

    Customer Advocacy Strategy Director @ServiceNow - Squiggly Career Advocate - Top100 CMA Strategist - Trustee-MyCancerMyChoices.org - Customer Storyteller for B2B Marketing & Comms

    Claire Grove is a curious, creative, and strategic senior leader with over 20 years of experience in customer advocacy. She is a subject matter expert, a public speaker, and the co-host of the 'Pink & Ginge Podcast'. Claire is deeply involved in patient advocacy as a Trustee at My Cancer My Choices.

    Claire excels in building and developing teams to implement top-tier customer advocacy and reference programs, always prioritizing a customer-first approach and demonstrating tangible value to her organization. Her leadership philosophy focuses on creating a conducive environment for her team to excel, translating into customer satisfaction and value delivery.

    She is an expert in B2B storytelling, content marketing, communications, strategy, technology marketing, SaaS, and has pursued education in leadership, coaching, and various marketing disciplines from institutions like Saïd Business School, University Of Oxford, and Henley Business School. Claire has a diverse professional background with leadership roles at ServiceNow, Microsoft, CenturyLink Technology Solutions, Juniper Networks, Salesforce.com, and other prominent organizations.

    Her educational background is quite impressive, including studies at modern marketing and Microsoft Modern Marketing University. Claire's wealth of experience and expertise make her a valuable asset in the realms of customer advocacy, marketing, and leadership.