Lock Haven University of Pennsylvania

University of Arkansas at Little Rock

Principal at Integrity Business Consulting

Conway, Arkansas

Versatile operations and sales executive, working with customers on strategic business planning, risk management, claims management, streamlining processes, cost containment strategies, market analysis/development and segmentation.  Known for creative leadership, building engaged  teams, driving corporate culture and ability to move strategy into action.

Integrity Business Consulting

Principal Owner

- Managed operations and sales efforts for multi-site, multi-state business with sales of $7.4M •	Full P&L responsibility, leading and developing multiple product line owners grow revenue and expand margins. Utilized key performance indicators to drive strategies for each line of business.•	Grew sales 25% & EBIT 82% in 2019, earned corporate top performer award for second time (2011)•	Developed and grew relations with all levels of customers, interacting with CFO’s and Risk Managers at Fortune 100 customers (Walmart, Tyson, JB Hunt, Murphy USA) •	Reorganized workflow for productivity gains that drove sales per head from $45k - $231k•	Oversaw account management/customer satisfaction, with 99% account retention•	Maintained relations with both OK and AR state legislators, state agencies as well as industry associations regarding state rules & regulations, their impact on claimants and employers

CorVel Corporation

District Manager

Independent healthcare consulting with capital investors and private equity •	Conducted market research for clients to identify potential geographic expansion •	Completed competitive analysis and segmentation to evaluate entry points and target demographics•	Specialized in home infusion, long term care, assisted living and residential care facilities

20/20 ConsultRx

Pharmacy/Healthcare Consultant

- Full P&L responsibility for long term care, pharmacy business with sales of $16.4M & 45 staff•	Established and drove KPI’s and KCSI’s and owners, to improve productivity and drive efficiency lowering operating expenses 15.5% while increasing customer retention•	Compliance officer for legal, certifying agencies and corporate standards of conduct•	Developed and grew relations with all levels of customers including national accounts, physicians, owners, administrators and directors of nursing•	Reduced inventory $1M, 40% improvement

PharMerica

General Manager - Arkansas

Increased Revenue from 4.8M to 6.7M, and grew profitability 412% •	Chairman’s Club winner, 1994, 1995, 1996

Chuck McCauley