Christy Ransom

Christy Ransom is a seasoned professional with over 20 years of experience in customer experience and technology industries. She started her career as a server in a small-town cafe at the tender age of fourteen, building the foundation for her exceptional customer service skills. Christy's areas of specialization include customer experience (CX), customer success strategy, change management, and relationship management. She studied marketing at the University of Georgia and business administration and management at the British Columbia Institute of Technology. Christy has held prominent positions at renowned companies, including Director, Customer Success Strategy at Valuize, VP Customer Experience & Enablement at Alida, Director, Customer Success at Vision Critical, Senior Communications Manager at TELUS Communications, and Website Administrator at Orca Bay Sports & Entertainment. Christy is an effective leader, mentor, and coach, responsible for reengineering major change management objectives through collaboration, continuous learning, and open communication.