Christopher Visick

Christopher Visick is an experienced professional with a diverse background in technical account management, workforce management, business analysis, and call center operations.

Currently holding the position of Senior Technical Account Manager at Genesys, Christopher brings a wealth of expertise in managing client relationships, providing technical solutions, and ensuring customer satisfaction.

Previously, Christopher served as a Technical Account Manager at Interactive Intelligence, where he honed his skills in understanding client needs and delivering high-quality support.

Prior to his roles in technical account management, Christopher gained valuable experience as a Workforce Analyst and Business Analyst at World Vision Australia, where he utilized data analysis and reporting to optimize workforce efficiency.

His background also includes roles as a Workforce Management specialist at World Vision Australia and Vodafone Australia, focusing on improving staffing processes and enhancing operational performance.

With experience as a Call Centre Team Leader and Agent at Hertz Australia, Christopher has a deep understanding of call center dynamics, customer service best practices, and team leadership.

Christopher Visick's career journey showcases a strong foundation in account management, workforce optimization, and call center operations, making him a versatile professional in the field.

His dedication to customer success and operational excellence aligns with his role as a Senior Technical Account Manager at Genesys, where he continues to drive value for clients through strategic technical solutions.