Christina Pinkley

Christinapinkley@gmail.com Pinkley is a professional with a strong passion for human-centered design and customer-oriented approaches in all aspects of work.

With a well-rounded professional background and a continuous pursuit of learning and improvement, she attributes her success to her work ethic, strategic and creative thinking, relationship-building abilities, and hands-on leadership style based on trust, collaboration, communication, and respect.

Her expertise lies in using CX & UX skills to design experiences that prioritize the needs and wants of the end-user, drawing from a blend of business strategy, user research, data analytics, design thinking methods, and behavioral psychology to create innovative solutions.

Throughout her career, she has held roles such as Senior Experience Designer, Customer Experience Management, Business Management and Operations, and Healthcare / Medical Practice Management, where she oversaw the successful operations of medical practices.

Christinapinkley@gmail.com Pinkley pursued a Bachelor of Applied Science (B.A.Sc.) in Health/Health Care Administration/Management and a Master of Science in Psychology from California Coast University.

Her organizational affiliations include being the UX & UI Experience Design Manager at SS&C Technologies, and holding positions such as Senior Experience Designer at UnitedHealth Group, Manager / Consultant Customer Experience Design, Strategy, & Innovation at Sprint, Medical Practice Manager / Operations Manager at KC Eye Specialists, and Consultant at Omron Healthcare, Inc.