Chris McFall

Chris McFall is a seasoned professional with over 20 years of extensive experience in the hospitality industry across the Middle East, Asia, Europe, and America.

With a background spanning 15+ years in Commercial roles with renowned hotel chains such as Shangri-la, Jumeirah, Accor, IHG, and Hilton, Chris has a wealth of experience in core project management, P&L review, HR planning, strategy development, and operational excellence.

Having served as an EXCOM member for 10 years, Chris excels in property management, supporting Balanced Scorecard (BSC) and Operational Objectives, and providing Duty Management coverage.

In addition to his commercial expertise, Chris brings 5 years of hands-on Operations experience in Rooms and Food & Beverage, contributing to a well-rounded skill set across different facets of the hospitality industry.

Chris has been instrumental in the successful opening of 4 hotels, including Park Plaza County Hall London (2008), Novotel Al Barsha Dubai (2013), Shangri-la Colombo (2017), and Shangri-La Jeddah (2022), showcasing his expertise in hotel pre-opening activities and operational setup.

Throughout his career, Chris has demonstrated a talent for managing and developing large teams, handling up to 30 members across multi-unit and regional positions, all while maintaining a focus on driving performance and achieving strategic goals.

His strong analytical skills have enabled him to identify market trends and implement effective strategies to capitalize on emerging opportunities within the hospitality sector.

Chris's industry contributions have been recognized with prestigious accolades, including the Acorn Award from Caterer & Hotelkeeper and the Best Supplier Sales Team Award from TTG, underscoring his commitment to excellence.

Chris McFall holds a Bachelor of Science with Honours from the Swiss Hotel Management School - Les Roches, providing him with a solid academic foundation to complement his wealth of practical experience.

His professional journey includes key roles such as Vice President - Sales at Shangri-La Group, Director of Sales and Marketing at Jumeirah Group, Director of Sales & Marketing at Accor, among other distinguished positions with top-tier hospitality organizations.

With a proven track record of success in driving revenue, enhancing guest experiences, and leading high-performing teams, Chris McFall stands out as a seasoned leader in the global hospitality industry.