Chris Gundel

Chris Gundel is a seasoned professional with over 25 years of experience driving and executing complex service and ITIL transformation projects in global regulated settings.

His achievements include enhancing service delivery for Interserve Plc by significantly reducing Service Desk wait times and increasing first time fixes, transforming processes to agile shared service models, and overseeing infrastructure for Rolls Royce UK.

Chris has honed skills in IT service management, governance, project management, stakeholder engagement, and business partnering, dedicated to optimizing customer experience and collaborating effectively with senior stakeholders for successful project delivery.

He stands out as a trusted senior manager who excels in leading cross-functional teams to meet SLAs and KPIs, and is actively seeking new senior leadership challenges.

Chris holds qualifications in Mechanical & Production Engineering, Business Information Technology, and Mechanical Engineering from reputable institutions like West Nottingham College, Nottingham University, and University of Derby.

His rich professional history includes roles such as IT Operations Manager at NHS Supply Chain, Service Transition Manager at Plusnet Business, and leadership positions at Interserve, Hewlett-Packard, EDS, and Rolls-Royce.

Chris Gundel's extensive experience and diverse skill set make him a valuable asset for organizations seeking expertise in IT service management, transformation, governance, project management, and stakeholder engagement.