Charlotte Cobbaert

Charlotte Cobbaert is an accomplished professional with a strong background in customer success and hospitality management.

She holds a Bachelor of Science (B.Sc.) in International Hospitality Management from Ecole hôtelière de Lausanne and studied Swiss Matura at Kantonsschule Stadelhofen, showcasing her commitment to academic excellence.

Charlotte has built an impressive career trajectory, serving as the Head of Customer Success at Learnerbly, where she excels in nurturing client relationships and ensuring customer satisfaction.

Prior to her current role, she held positions as a Senior Customer Success Manager and Customer Success Manager at Peakon, focusing on People Analytics and Employee Engagement in the SaaS industry.

Charlotte also brings valuable experience from her time as the Employee Experience Programme Lead at TransPerfect and as an Implementation Coordinator for a new business venture at the same organization.

Her diverse professional journey includes internships in customer service, distribution management, and business management at renowned companies like On AG and Commerzbank AG.

Furthermore, Charlotte's leadership skills were honed during her tenure as the President of the Student Council at Ecole hôtelière de Lausanne, reflecting her ability to drive initiatives and engage with diverse stakeholders.

She also gained hands-on experience in guest relations during her internship at the prestigious Ritz Carlton, showcasing her dedication to delivering exceptional service.

Charlotte Cobbaert's expertise spans customer success, employee engagement, program management, and leadership, making her a valuable asset in the fields of hospitality, SaaS, and organizational development.

Her academic achievements, combined with her professional experiences, demonstrate her commitment to excellence and continuous growth in her career.