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Charlie Allard
UK Leverage Service Desk Leader at DXC Technology
Charlie Allard is a results-oriented professional with an 18-year background in service support across multiple industries, focusing on government and commercial service desk delivery.
During his tenure at DXC Technology and Hewlett Packard Enterprise, Charlie managed the overall delivery of service desks for over 20 clients across various UK locations.
He excels in collaborating with internal management and clients to ensure Service Level compliance and leverages Analytics, LEAN, and Automation to drive continuous improvement, create efficiencies, and implement Digital Transformation strategies.
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Location
Peterlee, England, United Kingdom
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