Charles Smith , MBA

Charles Smith, MBA, is a highly skilled IT professional with a diverse technical background and a strong educational foundation.

His technical expertise includes proficiency in operating systems such as Windows XP, Vista, Win7, Win8, Win10, and Win11, Apple devices and software, and a range of Linux distributions like Red Hat, Debris, Free BSD, and Ubuntu.

Charles has experience with various IT tools and systems including Track-it, PeopleSoft, CA Service Desk Manager, Blackboard LMS, Microsoft Office products, Open Office, Symantec, Norton's, MacAfee, Clam Ax, AVG, Super Antivirus, Malware Remover, GFI Vipre Enterprise Antivirus, VNC, MS Remote Desktop, Webex, Citrix, GoToMeeting.

He is well-versed in networking concepts such as firewall configurations, TCP/IP, DNS, and VMware, along with familiarity in Internet browsers like IE8, IE9, IE10, Firefox, Chrome, Opera, Sea Monkey, and Edge.

Charles also has experience with VERITAS, Netware Novell, Remote Desktop, Mozy Pro (Admin), web design tools including Adobe CS5 products, SharePoint, Flash, Dreamweaver, Swish 4.0, Photoshop, Illustrator, InDesign, as well as programming languages like C+, Java, .NET, ASP, and Perl.

His skills extend to desktop publishing, web design, familiarity with MS-Server 2008, wireless devices, and managing printers from HP, Canon, Toshiba, and Xerox.

Education-wise, Charles holds a Bachelor of Science (BS) in Information Technology, a Masters in Justice Studies/Homeland Security, and a Bachelor of Arts (B.A.) in Communications Technology/Technician from Southern New Hampshire University.

He has worked in various IT roles, notably as an IT Service Desk Analyst at Barry-Wehmiller Design Group, L2 Onsite Helpdesk Engineer at Morse Technologies, L1 Engineer at GreenPages Technology Solutions, and Desktop Support Analyst at Thermo Fisher Scientific.