Scott Myers

Scott Myers is an accomplished IT professional with over 13 years of experience in the field, including 7+ years in IT management roles and 2+ years in Healthcare IT.

His expertise encompasses a wide range of operating systems, from Windows 98 to Windows 8, as well as Mac OSX versions such as Leopard and Snow Leopard.

Scott has worked with various Microsoft products like Office Suite 2000-2013, along with SharePoint and remote support software such as RDP, Bomgar, and N-Able.

He is well-versed in ticket management systems like Tigerpaw, Heat, Track-IT, Remedy, and AutoTask, and excels in data mining, report generation, conflict resolution, project management, and process improvement.

Scott has a foundational understanding of servers, including Windows Server OS, Active Directory, Group Policies, and server roles like Domain Controller, Print server, App Server, and Exchange.

Moreover, he possesses basic networking knowledge involving VPNs, core networking equipment like routers, switches, WAPs, and demonstrates strong writing, presentation, and interpersonal skills.

Scott Myers pursued his Bachelor's degree at Indiana Wesleyan University and has held senior IT management positions at prestigious institutions like Duke University.

His previous roles include IT Services Manager, Remote Support and Field Technician Manager, Help Desk Manager at Agil-IT, Digital Media Studio Academic Technology Consultant at Baylor University, and Help Desk Consultant at Duke University and Indiana Wesleyan University.