Chairdiana Frinaldo

Chairdiana Frinaldo is a seasoned professional with a background in finance and extensive experience in operations management.

Having studied finance at STEKPI School of Economics, Finance and Banking in 1996, Chairdiana has a solid educational foundation in the field.

Currently serving as the VP of Operations at DANA Indonesia, Chairdiana oversees day-to-day operations in Customer Fund Management, focusing on payment to merchants, user float funds, reconciliation funds, and ensuring AML operations compliance.

Prior to her current role, Chairdiana held key positions in reputable organizations such as Rabobank Indonesia, Commonwealth Bank Indonesia, and ABN Amro Jakarta, where she honed her skills in operations management and control.

With a proven track record of implementing efficient processes, strong controls, and precise execution, Chairdiana emphasizes the importance of these elements in achieving operational excellence.

Her expertise extends to areas such as user onboarding, customer Risk Rating, EDD, and transactions monitoring, all while adhering to regulatory policies and standards.

Chairdiana's vast experience in financial operations across different organizations has equipped her with valuable insights and a strategic approach to managing complex operational functions.

Driven by a commitment to operational excellence, Chairdiana Frinaldo continues to make significant contributions to the field of finance and operations management.