Chad Smith

Chad Smith is a highly effective technology executive with a successful track record in defining IT strategies, executing solution delivery, and optimizing operations while driving value. He is a strong leader in focusing technology teams on solving critical business problems and is known for his thought leadership, team-building skills, coaching abilities, and change management expertise. Chad is a process and best-practice evangelist with significant experience in cloud technologies and outsourcing. His areas of expertise include Software as a Service/Cloud, IT Strategy, Big 4 Consulting, and Global Team Development and Leadership. He excels in Applications & Enterprise Solutions, General Management, Program and Project Management, Customer Advocacy & Success, CRM, Business Development, Portfolio Management, and Process re-engineering.

Chad holds a Bachelor of Science degree in Business Management from the University of Redlands. In his professional journey, he has held key positions such as Regional Vice President, Portfolio Leader, and Customer Success at salesforce.com. Previously, he served as a Strategy Consultant at Artesient, VP of Customer Success at CallidusCloud, Director of Business Engagement at Symantec, Director of Strategy and Business Process Re-engineering at Juniper Networks, Director of CRM Strategy and Operations at Trianz, First Vice President at Countrywide Financial Corporation, Manager of Strategy and Innovation at BearingPoint (KPMG), Solutions Consultant at Kaiser Permanente, and Program Manager at Pentair.