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    Chad Arroyo

    Principal at Mastercard Labs as a Service

    Chad Arroyo is the Principal for Mastercard Labs as a Service (LaaS) and serves as the North America Solution Sales and Strategy Lead at Mastercard. He has a strong background in innovation services and customer experience, focusing on co-creating solutions that address customer challenges effectively.

    Professional Background

    • Current Role: At Mastercard, Arroyo leads efforts in sales and strategy for LaaS, emphasizing the importance of understanding customer needs and driving high-impact innovations.
    • Experience: He has extensive experience in the financial services sector, particularly in roles that bridge technology and customer engagement.

    Education

    Chad Arroyo holds an MBA from the University of Notre Dame's Mendoza College of Business, which complements his professional expertise with a solid academic foundation.

    Contributions

    Arroyo is active on LinkedIn, where he shares insights on topics such as generative AI in customer service and innovations within the financial technology space. His posts often highlight collaborative efforts between Mastercard and other industry leaders to enhance digital transformation initiatives.

    For more detailed professional information, you can view his LinkedIn profile here .1

    Related Questions

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    Chad Arroyo
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    Location

    Greater New York City Area