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Celeste Kirby-Brown
Merchant Relationship Manager at ANZ
Professional Background
Celeste Kirby-Brown is a highly ambitious and results-driven Sales and Marketing Director known for her extensive expertise in the payments and fintech software sectors, as well as online education. With a rich background in sales management, sales coaching, and the development of high-performing sales teams, Celeste has demonstrated her capability to thrive in competitive environments. Her passion, resourcefulness, and resilience enable her to continually meet and exceed revenue targets, making her a valuable asset to any organization she is a part of.
Throughout her impressive career, Celeste has held a variety of pivotal roles that have shaped her unique skill set and deepened her knowledge in sales and marketing strategies. She started her career as a Recruitment Consultant at Hudson, where she honed her skills in talent acquisition and client needs assessment. This early experience laid a strong foundation for her subsequent positions in business development and sales.
Celeste's expertise expanded when she took on the role of Business Development Manager and Project Manager at Customcall. Here, she learned the intricacies of project management and client relationship building, which would serve her well in future endeavors. As a Recruitment and Training Manager at Customcall, she demonstrated her leadership qualities, fostering a culture of continual learning and professional growth within her teams.
In later roles, Celeste's focus shifted to sales and marketing. As Director of Sales, Marketing, and Relationships at Ezypay, she played a crucial role in driving strategic initiatives that significantly increased the company's market presence in both Australia and New Zealand. Her ability to forge strong partnerships and deliver results affirmed her reputation as a top-tier sales leader.
Celeste continued to build on her robust experience as the Sales and Marketing Director at Parents At Work, where she successfully expanded the organization's outreach and engagement efforts. Following that, she further advanced her career as the Head of Sales at PayDock, where she refined her expertise in the fintech industry, contributing to the company’s rapid growth and market expansion.
Currently, Celeste holds the position of Merchant Relationship Manager at ANZ, where she leverages her extensive knowledge of sales strategies to enhance client relationships and drive business growth further.
Education and Achievements
Celeste's educational background is as impressive as her professional pursuits. She studied at the prestigious University of Technology Sydney, where she earned a Master of Law and Legal Practice, solidifying her understanding of the legal aspects of business operations. Additionally, she holds a Bachelor of Arts degree from the University of Newcastle, with a focus on business, history, management, marketing, and sociology. This diverse educational foundation enables her to approach challenges from various angles, ensuring that she oversees sales and marketing operations effectively.
Celeste’s commitment to professional development is evident in her various roles, where she has repeatedly demonstrated her ability to adapt to the rapidly changing demands of the market. Her wealth of knowledge and experience not only contributes to her success as a Sales and Marketing Director but also inspires those around her to strive for excellence.
Achievements
Some notable achievements throughout Celeste's career include:
- Successfully leading high-performing sales teams across various organizations, driving significant revenue growth and exceeding sales targets.
- Establishing and nurturing strategic partnerships that have grown client bases and strengthened brand positioning in the fintech and payments space.
- Implementing innovative sales strategies that streamline processes and increase efficiency, allowing teams to focus on delivering exceptional results.
- Mentoring and coaching sales professionals, helping them unlock their potential and achieve their personal and professional goals.
- Pioneering marketing initiatives that significantly enhanced visibility and engagement within the online education space, demonstrating her adaptability and forward-thinking mindset.
Celeste Kirby-Brown's career trajectory showcases her dedication to excellence in sales and marketing management. Her unique mix of education and experience has positioned her as a leader within her field, paving the way for continued success in the evolving landscape of payments, fintech, and online education.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.