Cecilie Lind

Cecilie Lind is a passionate service enthusiast with a focus on customer experience and leadership. With a background in marketing economics, she excels in building strong relationships between businesses, employees, and customers to drive profitability and long-term connections.

With a proven track record of success, Cecilie has achieved multiple top rankings in customer service, including winning the Wilkes KundeserviceAward in 2020 and excelling in areas like best telephone customer service and service organization.

Having served as a Culture Coach, team lead, and Head of WOW at Visma e-conomic, Cecilie has demonstrated her leadership skills in managing a strong customer-centric culture with a high volume of B2B customers.

Her experience extends to ensuring consistent and excellent customer service at Trendsales, where she elevated the platform to be rated as Denmark's best marketplace on Trustpilot for two consecutive years.

In her current and future roles, Cecilie focuses on enhancing customer relationships by creating exceptional customer experiences across various channels and touchpoints, driving customer loyalty, increased purchases, and advocacy within their networks.

Driven by ambition, commercial acumen, and a deep passion for customer service, Cecilie is known for her solid leadership capabilities and delivering outstanding results across diverse teams. Her dedication to customer relationships is unmatched.

An active network builder and occasional speaker, Cecilie is dedicated to crafting unexpected and extraordinary customer experiences on a daily basis.

Cecilie Lind holds a degree in Cand.merc., Marketing Economics from Copenhagen Business School and currently serves as a Kundechef at Aarstiderne A/S.

Connect with Cecilie at Aarstiderne or on LinkedIn to discover more about her impactful journey in the world of customer service and leadership.