Seda Alpkaya, CCXP

Seda Alpkaya, CCXP is a seasoned customer experience (CX) expert and the founder of Voxal Consulting, a customer experience consulting business based in London.12 With 24 years of experience in the field, she is recognized as a creative and detail-oriented professional with an extensive record of achievement in developing and implementing CX strategies.13

Professional Background

Alpkaya holds the prestigious Certified Customer Experience Professional (CCXP) certification, which demonstrates her expertise and commitment to the CX industry.3 She founded Voxal Consulting to provide customer experience strategy advice to businesses.2

Expertise and Services

At Voxal Consulting, Seda Alpkaya offers:

• Customer experience strategy consulting
• CX management guidance
• Experience design services

Her approach combines creativity with a keen eye for detail, allowing her to develop effective CX solutions for her clients.1

Recognition and Involvement

Alpkaya is actively involved in the CX community:

• She has served as a judge for the Türkiye Customer Experience Awards2
• She has also been a judge for the UK Customer Experience Awards4

These roles highlight her standing as a respected figure in the international CX landscape.

Education

Seda Alpkaya's educational background includes studies at Cornell University, which has likely contributed to her comprehensive understanding of customer experience principles and practices.1

Seda Alpkaya's LinkedIn profile can be found under the username "seda-alpkaya", where professionals can connect with her and learn more about her work in the customer experience field.