Cathy Relova

Cathy Relova is an experienced professional currently serving as the AVP (Assistant Vice President), Customer Success Manager at BM Technologies, Inc. (BMTX), formerly known as BankMobile.13 Her career at the company has shown steady progression and growth over the years.

Career Progression

Cathy's journey at BM Technologies began in January 2014 when she joined as a Customer Success Specialist.2 Over time, she demonstrated her skills and dedication, leading to her promotion to the role of AVP, Customer Success Manager in June 2017.2 This position she continues to hold, showcasing her long-term commitment to the company and her expertise in customer success management.

Professional Experience

Prior to her current role at BM Technologies, Cathy gained valuable experience in customer service as a Sales Associate at Foot Locker. This early experience likely contributed to her customer-centric approach and skills in her current position.

Company Background

BM Technologies, Inc. (BMTX), previously known as BankMobile, is a financial technology company that offers a mobile banking experience. The company focuses on providing branchless banking services without fees, including features such as fee-free checking accounts, high-yield savings accounts, and no-fee overdraft protection.1

Skills and Expertise

Given her role as AVP, Customer Success Manager, Cathy likely possesses strong skills in:

• Customer relationship management
• Team leadership and management
• Financial technology and mobile banking
• Customer service strategy and implementation

Cathy Relova's progression within BM Technologies demonstrates her ability to adapt to the evolving landscape of financial technology and her commitment to ensuring customer satisfaction in the digital banking sector.