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Catherine Rogers
Customer Experience Leader - Insights Strategist
Catherine Rogers is a seasoned Customer Success Leader and Market Research Expert with a strong background in managing teams, developing innovative processes, enhancing customer experiences, optimizing revenues, and exploring growth opportunities.
With over 11 years of experience in the SaaS industry, Catherine has honed her skills in customer collaboration, business transformation, process innovation, product development, and software delivery.
Starting her career as an insights and market research specialist, Catherine evolved into a consultant and strategic partner for Fortune 500 Companies, leveraging her analytical and data expertise to exceed customer expectations in the customer intelligence field.
She holds an MBA in Marketing from The University of British Columbia and a B Sc in Chemistry from the University of Victoria.
Catherine has held key roles such as Senior Vice President, Customer Success at Vision Critical, Vice President, Research at Angus Reid Strategies/Vision Critical, and Senior Research Manager at Ipsos-Reid.