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Alexandre Dias
General Manager - Senior Business Executive - CX - Digital - Technology - Financial Services
Alexandre Dias is a seasoned professional with over 20 years of experience in Customer Relationship Management. He has held senior positions in business development, general management, consulting, and strategic planning, specializing in driving business transformation for improved shareholder outcomes. Alexandre excels in revenue and margin generation, possess strong diagnostic and problem-solving skills, and is well-versed in consulting for various industries including technology, financial services, and healthcare. With a deep understanding of customer experience models, business process outsourcing, and digital solutions, Alexandre leverages his expertise in financial analysis, pricing models, and marketplace economics to deliver strategic and complex projects.