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Caroline Smith
Customer Success Operations Analyst
Caroline M Smith is an accomplished professional with a strong educational background and diverse experience in the fields of education and customer success operations. She holds an Ed.S. in Instructional Leadership and Accountability from Trevecca Nazarene University, a Master's Degree in Education in Instructional Practice from Lipscomb University, and a Bachelor's Degree in English Literature from Louisiana State University.
Caroline has made significant contributions in various roles within different organizations. She has served as a Customer Success Operations Analyst and a Course Designer at Provar, utilizing her expertise to enhance customer satisfaction and operational efficiency. Prior to this, she worked as a Literacy Coach and an ELA Teacher at Metro Nashville Public Schools, where she positively impacted the learning outcomes of students. Additionally, Caroline has been a dedicated Teach for America Corps Member, demonstrating her commitment to educational excellence and equity.