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Carole Riault
Building Player Success Strategy - Designing PX journey [automations & services] - Setting up outsourced operations
Carole Riault is a skilled professional with a passion for building and optimizing products and services to enhance user experiences and streamline business operations. With a background in Foreign Languages, International Trade, and Logistics from the University of Nantes, she brings a unique blend of expertise to the table. Carole thrives on dissecting and reconstructing the building blocks of products to align them with the needs of the business, prioritizing efficiency and user satisfaction.
Throughout her career, Carole has excelled in roles that involve designing user journeys, establishing outsourced operations, implementing user and agent-facing software solutions, setting up automation capabilities and machine learning models, launching new communication channels, and training both internal and external teams. Her broad skill set enables her to contribute significantly to enhancing operational efficiency and customer engagement.
Carole Riault's professional journey includes valuable experiences at renowned organizations. She has served as a Consultant at Misfits Services, been an active Member at Games Europe CX Guild, and held pivotal roles such as Player Experience Lead at Supercell, Account Manager at Digital Chocolate, Inc, and Localization Manager at the same organization. Her previous positions as a Planning Analyst at Crown Cork & Seal and Purchase Assistant at PerkinElmer Optoelectronics have equipped her with a diverse skill set that spans across different industries.
If you are looking to elevate your product or service offerings, optimize user interactions, or streamline your operational processes, Carole Riault's expertise and proficiency in building and enhancing various facets of a business can be a valuable asset. Get in touch with her to explore opportunities for collaboration and achieve your business objectives with strategic insights and innovative solutions.