Brian Chaffee

Brian Chaffee is an accomplished marketing leader with a wealth of experience in managing digitally-focused marketing programs, customer experiences, and strategic relationships for top-tier companies. He excels in aligning strategy and results with people, technology, and storytelling to drive strong business performance.

Brian specializes in account management, client services, business development, opportunity assessment, business planning, negotiation, contract management, P&L, leadership, mentoring, strategic communications, change management, integrated marketing, digital marketing, marketing communications, loyalty marketing, CRM, lifecycle marketing, content marketing, writing, editing, storytelling, professional services, technology, and publishing.

With a Master of Arts in Composition, Rhetoric, and English from Florida State University, and a Bachelor of Arts in Creative Writing and English Literature from The Ohio State University, Brian has a strong educational background to support his professional endeavors.

Throughout his career, Brian has held key roles such as Senior Director, Digital Experience at Epsilon, Publisher, and Author at 23rd Century Modern, Senior Director, Relationship Manager, Director, Relationship Manager, and Senior Account Manager at Epsilon, Director, Creative Services at Cengage Learning, Director, Marketing Communications, and Executive Marketing Communications Manager at Thomson Learning, Advertising Project Manager at Thomson Learning, Public Relations Writer at Harris Management Group, and Teaching Assistant at Florida State University.

Brian's approach emphasizes a people-first strategy in developing and managing B2B marketing and loyalty programs, focusing on the importance of storytelling and technology to drive revenue, team building, and customer engagement. He excels in building cross-functional teams, closing major deals, and achieving exceptional results through collaboration and leadership.