Suggestions
Carol Humphreys
Contact Center Operations Manager at BT
Carol Humphreys is a seasoned professional with nearly 30 years of experience in the travel and utilities industries. Skilled in leading large and award-winning teams, she excels in delivering exceptional results even in challenging environments. Carol's expertise lies in developing high-performing teams, strategic customer communications, managing budgets, business continuity planning, and crisis management. With a strong focus on customer satisfaction and business outcomes, she prioritizes delivering the best for all stakeholders.
Highlights
Sep 17 · sofia.edu
Carol Humphreys, Ph.D.President - Sofia University