Carine Hasson

Carine Hasson has over 15 years of experience in Business Consulting, specializing in CRM, Digital & Multichannel, and Customer Services across various industries.

Her expertise lies in Organisational auditing, Business process optimization, Project/program management, Functional analysis, Tool bid management, Test organization, Change management, and Training.

Carine has worked in sectors such as Health, Media & Telecommunication, Bank/Insurance/Financial services, Oil & Gas, Construction, Education, and Business Services, catering to Sales & Marketing services, Customer services, IT services, and Executive management teams.

She is skilled in working with CRM Tools like Siebel, Salesforce.com, and MS Dynamics, HP Quality Center, Drupal CMS, and holds a Certified Scrum Master certification.

Carine holds a Bachelor of Business Administration (B.B.A.) with a focus on Project Management and Organizational Behavior from ISC Paris, and also pursued a Law degree at the University of Paris I: Panthéon-Sorbonne.

Previously, Carine held the position of Transformation Manager at EY, Manager in Business Consulting at EY, Senior Consultant in Customer Relationship Management at Kalea Consulting - Greenwich Consulting Group, and other consulting roles at various organizations.

She started her career as a Sales Representative at Laboratoire Vichy - Groupe L'Oréal.