Renate Verstappen

UX design & research freelance available from May
Summary
Renate Verstappen is an experienced professional with over 7 years of expertise in Design Thinking in digital user experiences, specializing in research and development of new digital products and services.
She excels in creating personas and customer journeys to determine necessary features to meet user needs, collaborating with various team members including UI designers, data analysts, and developers.
Renate is dedicated to promoting user-centric thinking across organizations to enhance user experiences, believing it is crucial for optimal user satisfaction.
Her skills include UX Research & Design, facilitating Design Sprints, conducting workshops and brainstorms, implementing Design Thinking in organizations, and applying Lean Startup principles.
She has worked with notable organizations such as De Immigratie- en Naturalisatie Dienst (Rijksoverheid), Talpa Radio, Delta Lloyd, Zilveren Kruis, Schiphol, adidas, and more.
Renate Verstappen holds a Bachelor of Arts degree in Communication Sciences from Rijksuniversiteit Groningen / University of Groningen, a Master of Arts degree in Communication and Information Sciences from the University of Groningen, and studied Grado, Filosofia y Letras at Universidad de Granada.
Her professional experience includes roles in UX design and research at organizations like de Bijenkorf, Philips, adidas, and Schiphol, showcasing her versatility and expertise in the field of User Experience and Design.
Renate Verstappen's key competencies span UX Research, UX Design, Design Thinking, Lean Startup, Customer Experience, Human-Centered Design, Innovation, Content Strategy, and Purpose Economy.
She is also passionate about areas such as Customer Discovery, Betekeniseconomie, and Betekenisvol Ondernemen, indicative of her commitment to meaningful and impactful business practices.