San Francisco State University

Experienced professional in all three industry sectors

•	Produced compliance reports to ensure that students meet their required completion of 70 percent of their educator evaluations.
•	Assisted in the development, implementation evaluation policies & procedures.
•	Developed procedural guides and workflows for department faculty & staff.

University of California, San Francisco

Evaluations Analyst

Provided administrative project support for project managers and CFO, tasked with the following:
•	Conducted research on real estate comparisons for feasibility studies.
•	Reviewed proposals for prospective new projects.
•	Prepared monthly project accounts payable.
•	Updated website content, including writing project sheets.
•	Responded to tenant requests, including gathering bids for capital building improvements and bringing in vendors for building repairs.
•	Created schedules for janitorial crew, to ensure continuity with the cleaning tasks and to clarify expectations.

Equity Community Builders

Project Administrative Assistant

Provide excellent administrative support to Executives, Principals, Associates and staff, responsible for the following: 
•	Support Principals / Project Managers to maintain schedules, deadlines, promotional materials for qualification packages. 
•	Assist with contract review with direction from Principals, Project Managers, CFO and Legal 
•	Coordinate billing for all current projects. 
•	Update monthly projections for Principals and Project Managers. 
•	Facilitate weekly staff, monthly marketing and promotional meetings as well as events for business and professional development. 
•	Assist Principals and accounting team with review and follow up on accounts receivables. 
•	Coordinate local firm-wide events.
•	Ensure daily office procedures and processes are in place.

SWA Group

Office Manager

As an administrative analyst at UCSF, I provided high-level administrative support to senior management and accomplished the following: 
•	Determined workers’ compensation benefits for UCSF staff.
•	Processed payments to recipients with surplus compensatory time off. 
•	Audited months of service for UCSF staff and ensured benefits were paid to staff.
•	Coordinated Visiting Scholars program. 
•	Trained staff on purchasing and reimbursements. 
•	Advised on travel bookings and reimbursements. Reconciled general ledgers and petty cash on funded projects.
•	Worked with high-level donors/board members in calendaring and coordinating board and committee meetings and programmatic activities. 
•	Arranged logistics and travel for fellows, faculty and researchers.

Administrative Analyst

Co-created a model of sustainable, programmatic workspace, accomplishing the following:
•	Built a vibrant learning community by promoting and supporting collaborations among nonprofit, government, and business entities through targeted educational programming and outreach.
•	Planned and facilitated over 400 programs and events.
•	Established a successful arts program allowing Bay Area arts organizations to exhibit visual arts, while encouraging an arts dialogue between artists and the community. 
•	Developed partnerships with the San Francisco Department of the Environment, Golden Gate Disposal to educate and advocate best “green” businesses practices among nearly 60 organizations within Thoreau Center, resulting in 15% increase in tenant Green Business certifications and an Earth Award by the City.
•	Collaborated with energy and design consultants to engage staff on how to reduce energy usage in their work spaces, amounting to $11,000 in yearly energy reduction.
•	Project managed a build out of a “sustainability” library within existing space, completed construction with an average 40 percent discount from vendors, oversaw the organization the library books stacks (taxonomy) and solicited book donations, manage staff/volunteers, increased library collection from 500 items to 3,000 items in four years.
•	Developed and implemented a conference room rental program, drafting policies and procedures and marketing materials, and overseeing bookings and budget. Created additional company income of 30% in the first year.
•	Brought in additional income of $14,000/month by developing a subleasing program tailored to our particular mission. Provided excellent client service to sub-tenants by streamlining systems, understanding needs and capacity and communicating clearly about our services.
•	Refreshed spaces to create a more inviting space for collaboration and programming.

Tides

Community Engagement Coordinator

Supported a small but busy marketing department, accomplishing the following:
•	Developed employee recognition programs, including providing creative marketing content and promotional material.
•	Counseled subject area experts about policy issues, increasing better understanding through improved communication practices.
•	Maintained a consistently strong team to review retail branch policy and procedures drafts.
•	Wrote internal promotional marketing materials, linking increased employee performance to creative incentives.
•	Tracked survey results of deposit product launches and promotions and provided bolder and successful strategies for upcoming product launches.
•	Conducted marketing research that increased marketing outreach to new markets.
•	Analyzed and wrote policies and procedures for retail bank branches to increase understanding of bank processes

Bruce DeMartini