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Brittany Soinski
Onboarding Lead at Loom
Brittany Soinski is a seasoned professional with over 9 years of experience in customer success, CS strategy, professional services, education, training, and L&D within SaaS organizations.
She is recognized as a trusted advisor within the CS org, possessing a deep understanding of CS strategy, adult education principles, learning technology, and program management.
Brittany has a strong grasp of customer success operations, KPIs, and a proven track record as a cross-functional business partner.
Her expertise lies in designing and delivering innovative learning programs with measurable business outcomes while being an expert storyteller and facilitator adept at engaging learners through various mediums.
With a Bachelor of Arts in Journalism from San Diego State University, Brittany has held key roles at reputable companies like Loom, MURAL, Wrike, Tracker, and the Technology & Services Industry Association (TSIA), demonstrating her diverse skill set and adaptability.
She excels in onboarding, success architecture, enablement, and project coordination, showcasing her multifaceted capabilities in driving team success.
Brittany's infectious positive attitude and passion for helping teams achieve excellence make her a valuable asset in any organization.
