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    Brian Wenrick

    Passionate Leader - Vice President at TELUS International

    Brian Wenrick is an experienced executive in the customer service and operations industry. He served as Vice President at TELUS International from May 2017 to April 2022, where he led a successful transformation of the region with revenue growth of +220% and margin improvement of 120 basis points.1 His responsibilities included:

    • Overseeing operational service delivery and client success/account management
    • Managing a $180 million P&L
    • Driving continuous improvement in customer experience (CX) and team member experience (TMx)
    • Focusing on team member engagement and strategic relationship building

    Prior to TELUS International, Wenrick held various leadership positions at other companies:

    • Head of Startek West at Startek (May 2022 - February 2023)
    • Multiple roles at TTEC, including Vice President of Operations & Client Relationship Executive (1999 - 2016)
    • Senior Risk Analyst at PINKERTON | Corporate Risk Management Services (1996 - 1998)

    Currently, Wenrick serves as Vice President, Engage (Customer Success, OPS Delivery, CX, Leadership) at Afni, Inc., a position he has held since February 2023.1 In this role, he was recruited to stabilize and operationalize a customer acquisition program, resulting in improved customer satisfaction and operational efficiency.

    Wenrick holds a Bachelor of Science degree from Florida State University.1 He is based in the Denver Metropolitan Area and has extensive experience in multinational operations across North America, Latin America, the Caribbean, and the Philippines.1

    Highlights

    Sep 5 · radaris.com
    Brian Wenrick - Age, Phone Number, Address, Contact Info, Public ...

    Related Questions

    What are Brian Wenrick's main responsibilities at TELUS International?
    How has Brian Wenrick's leadership impacted TELUS International's growth?
    What specific strategies did Brian Wenrick implement at TELUS International?
    How long has Brian Wenrick been with TELUS International?
    What was Brian Wenrick's role at Afni, Inc?
    Brian Wenrick
    Brian Wenrick, photo 1
    Brian Wenrick, photo 2
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    Location

    Greater Denver Area