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Brian Thomas
Chief Product Officer at Customer.io
Brian Thomas is a customer-focused software product leader known for nurturing creativity and fostering bottom-up thinking in building high-performing product management, engineering, and design teams. With a specialization in product vision, strategy, and scalable process improvements, Brian has successfully led broad product portfolios from inception through post-launch. He is recognized for his servant leadership approach and cross-functional collaboration skills, integrating technical expertise, design thinking, and business strategy into his work.
Brian has a strong educational background, having studied Business Administration and Management at the UW Foster School of Business for his Master of Business Administration degree, and Computer Science at Western Washington University for his Bachelor of Science degree.
Currently, Brian Thomas holds the position of VP of Product at Customer.io, where he continues to demonstrate his expertise in product leadership, strategy development, and driving successful project deliveries in the software industry.
