Brian Pins

Brian Pins is a professional with a background in linguistic analysis and interpreting consumer responses to determine behavior motivations, emotional connections to concepts, products, and ideas. He excels in counseling by employing psychiatric techniques, actively listening to clients, and developing action plans to improve behavior. Brian has a strong skill set in customer service, where he listens attentively to customer concerns and devises effective action plans to resolve issues promptly. Additionally, he has experience in training development and documentation, creating materials that outline best practices for addressing client issues.

His specialties lie in qualitative research, understanding the consumer voice, and developing language topics that align with business objectives. Brian Pins completed his BA in Psychology at the University of Iowa. He has previously held positions as an Account Manager at Quester and as a Business Consultant at MetLife.