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Brian Lunde
Customer Success Leader | Vice President (VP) | Customer Advocacy | Commercial Growth Accountabilities | Strategy | Operations | SaaS
Brian Lunde is a highly experienced professional with a decade-long career in managing customer strategies and success. He is currently serving as the VP of North American Customer Success at Optimizely, where he helps guide customers to successful business outcomes through his passion for building and managing relationships in SaaS companies. Brian has a Business Administration degree from The University of North Dakota and specializes in relationship management, strategic planning, and online marketing, among other areas.
Brian has held several positions throughout his career, including VP and Sr. Director of Customer Success at Insite Software, Client Strategy Director at SuccessFactors (formerly Jobs2web), and Sales Manager at Express Personnel Services, among others. In his roles, he has honed his skills in customer success, relationship management, business development, strategic planning, and coaching, to name a few.
Throughout his career, Brian has been passionate about utilizing software as a service (SaaS) to help customers achieve their business goals. He has also made significant contributions by providing analytics, branding, onboarding, cloud, and business intelligence services. His expertise and experience make him a valuable asset to any organization.
