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Brian Johnson
VP Support Operations
Brian Johnson is the Vice President of Support Operations at Fetch, a consumer engagement platform that rewards users for scanning their receipts. He has held this position since January 2023, overseeing a team of approximately 250 customer service professionals who handle over 250,000 user inquiries monthly from Fetch's more than 15 million app users.12
Before his current role, Johnson served as the Director of Customer Support at Fetch from June 2021 to December 2022. His career includes significant experience in various leadership roles across different companies, including SimpleMachines, Inc. and Networked Insights, where he was involved in operations, business development, and customer support.12
Johnson has a diverse background that also includes founding Astute Strategies LLC, where he provided consulting services to early-stage companies. He has been instrumental in developing strategies and operational frameworks in several organizations, contributing to their growth and success.12
