Brian Chang, an experienced IT marketing and operations professional with over 25 years of expertise, has dedicated the past decade to transforming enterprise clients into references, advocates, and marketing spokespeople. He studied Business Administration for his MBA at Saint Mary's College of California and Electronic Digital Media (Television and Radio) at San Francisco State University, which has allowed him to excel in both customer advocacy and communication. He has held various leadership positions, including Principal Technologist-head of Customer Advocacy at Pivotal Software, Inc., Senior Product Marketing Manager - Technical, Customer Advocacy for Red Hat Accelerators at Red Hat, and Head of Marketing Communication at Snapfish-Hewlett Packard. Brian is currently leading Tanzu Customer Advocacy, Marketing, and Reference Programs at VMware Tanzu. With extensive experience in business professorship, product development, and business operations, Brian Chang has dedicated his career to creating value for his clients.