Brian Boraks

Brian Boraks is currently a Customer Success Manager specializing in NTC (New to Company) Retention at Yelp. His role focuses on enhancing customer satisfaction and retention through data analysis and strategic decision-making. He is described as a forward-thinking and solution-oriented professional, adept at collecting and analyzing data to influence company strategies effectively.12

In his position, Boraks likely collaborates with various teams to ensure that new customers receive the support they need, facilitating their transition into using Yelp's services successfully. His expertise in sales operations and customer success indicates a strong background in both analytical and interpersonal skills, essential for driving customer engagement and loyalty.12