Brett Leonard

Brett Leonard is a results-driven business development leader with an 18-year track record of expertly delivering various complex technology managed service and business process outsourcing solutions.

He has excelled in growing revenue, profitability, and client satisfaction in competitive markets while specializing in strategic business development, outsourced sales acceleration solutions, and revenue & profit expansion.

With expertise in BPO, KPO & LPO solutions, project & program management, team leadership & motivation, and process redesign & improvement, Brett has a proven ability to foster long-term client relationships and conduct key account negotiations.

He is experienced in multilingual on-shore, off-shore, on-site, and off-site customer experience solutions, including sales enablement, pipeline generation & account management, marketing automation, technical support, customer services, online stores, and content moderation / trust and safety.

Additionally, he has skills in facility and back office services and PMO. Brett studied Business Administration and Management at Temple University and has held leadership roles such as Vice President Of Worldwide Sales at Salescode and VP/GM Americas at Webhelp.

Former positions include Managing Director - Americas, Vice President of Strategic Development, National Director of Business Development, and various leadership roles at Williams Lea and Schweichler Price & Partners.