Breanne Abo is an experienced UX researcher with over 5 years of experience. She is an expert in using data, customer insights, and innovation strategies to drive creative solutions for customer and business needs. Having worked for both a Fortune 500 company and a global agency, Breanne has improved customer and employee experience, brand perception, conversion rates, and performance across industries. She has a Bachelor's degree in International Photojournalism from the University of Missouri-Columbia and a Master's degree in Human Computer Interaction from DePaul University.

Breanne is passionate about making experiences accessible to people of all abilities. She has founded and led digital accessibility teams and initiatives, bringing perspective to the value of all customers. She has held various roles including Senior User Experience Researcher at United Airlines, Lead User Experience Researcher and User Experience Specialist at GfK, Communications Specialist at Chicago Parks Foundation and Royalty Days, Video Editor at Newsy, Communications & Special Events Intern at Children's Miracle Network, Journalism/Communication Intern at European Youth Forum, Staff Photographer at Columbia Missourian, and Photography Intern at Art Shay.