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Yee-Bien Chuah
Customer Experience | CX Strategy | Data Analysis | Voice of the Customer | Project Management | Teamwork | Collaboration
Yee-Bien Chuah is a seasoned Business Analyst specializing in Customer Experience Management and Data Analysis at AIG. With over 10 years of experience in the manufacturing and customer service sectors, she has developed a robust skill set that encompasses customer experience strategy, data analysis, project management, and teamwork.
Education and Professional Background
Yee-Bien Chuah holds a degree from Rensselaer Polytechnic Institute, which has provided her with a strong foundation in analytical and technical skills necessary for her role. Her career highlights include extensive work in data analysis and a commitment to enhancing customer experiences through effective strategies and insights.
Key Skills
- Customer Experience Strategy: Designing and implementing strategies to improve customer satisfaction.
- Data Analysis: Utilizing data-driven approaches to inform business decisions.
- Project Management: Leading projects that focus on customer engagement and operational efficiency.
- Collaboration: Working effectively within teams to achieve organizational goals.
Yee-Bien is recognized for her ability to leverage data to enhance customer interactions and drive business results, making her a valuable asset in her current position at AIG.12
