Yee-Bien Chuah is a highly skilled and experienced Data Analysis & Customer Experience Professional with over 20 years of expertise in data analysis, consultative solutions-selling, customer services, and project-focused initiatives. She possesses a Bachelor of Science (BSc), Finance and Real Estate from the University of Missouri-Columbia, College of Business, and a Master of Business Administration (MBA) from Rensselaer Polytechnic Institute at Hartford. Yee-Bien has held several roles such as Business Analyst at AIG, Senior Financial Analyst at Coburn Technologies, Inc., and Project Leader, Accounting System Analyst at David Weekley Homes.

As an analytical, strategic, and process-focused professional, Yee-Bien has exhibited her ability to adapt seamlessly to change, learn new trends, processes, and methodologies while providing data-driven recommendations to support decision-making while managing multiple client requests. She possesses subject matter expertise in customer relations, identifying customer needs and aligning solutions to resolve conflicts. Yee-Bien's experience includes strategic planning, customer relationship management, problem-solving, conflict resolution, and cross-functional collaboration.

Yee-Bien has showcased exceptional skills in achieving continuous process improvements and improving workforce performance by eliminating redundancies and utilizing data analytics. She has the ability to identify discrepancies and generate innovative solutions, delivering comprehensive reports & presentations to achieve win-win outcomes. As a concept-to-completion driver and multi-faceted professional, Yee-Bien has successfully cultivated and executed business strategies, ensuring high-levels of quality, strengthening company operations, and facilitating risk mitigation in an efficient manner. She is an effective communicator and relationship builder with transferable capabilities in organizing, prioritizing, and managing multiple work requirements, and establishing mutually beneficial professional working relationships with employees and valued clientele.