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    Brandy Martin

    Convention Services Manager at Experience Grand Rapids

    Brandy Martin is the Director of Convention Services at Experience Grand Rapids, a role she was promoted to in April 2023.2 She is known as the "Queen of Calm" and focuses on helping meeting planners produce successful events in Grand Rapids.12

    Professional Background

    Martin has an extensive background in hospitality and tourism. She was born and raised in Grand Rapids and previously worked at:

    • Drai's
    • Aria Resort and Casino (as a front desk agent and group desk representative)
    • Amway Grand Plaza (as a convention services manager)2

    Current Role and Responsibilities

    In her current position, she:

    • Oversees a team dedicated to optimizing the Grand Rapids experience for meeting planners and attendees
    • Works with regional and national conventions, often planning events 1-2 years in advance
    • Represents Experience Grand Rapids at trade shows nationwide
    • Supports the Blue Jacket Airport Ambassador team at Gerald R. Ford International Airport2

    Martin describes the best part of her job as getting a "sneak peek into exciting activities and events" happening in Grand Rapids and sharing the city's growth with her family and friends.2

    Her professional approach is characterized by dynamic problem-solving and a commitment to building strong client relationships.3

    Highlights

    Oct 7 · asmglobal.com
    News Releases - ASM Global
    Oct 3 · theorg.com
    Andrea Newcomer Cmp - Director Of Events at Experience Grand ...
    Sep 26 · experiencegr.com
    Understanding Convention Services with Experience Grand Rapids
    Understanding Convention Services with Experience Grand Rapids
    Hilton Anatole - PCMA Gulf States Chapter

    Related Questions

    What inspired Brandy Martin to transition into convention services?
    How does Brandy Martin handle the challenges of managing large conventions?
    What are some unique experiences Brandy Martin has had in her role at Experience Grand Rapids?
    How does Brandy Martin build trust and rapport with clients over extended timelines?
    What specific skills did Brandy Martin develop during her time at Aria Resort and Casino?
    Brandy Martin
    Brandy Martin, photo 1
    Brandy Martin, photo 2
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    Location

    Grand Rapids, Michigan, United States