Brad Engelstad

Brad Engelstad is a seasoned professional currently serving as the Director of Customer Success at Cisco.3 With a strong background in customer experience and success management, Brad has established himself as an exceptional leader and role model in the industry.1

Career Highlights

Current Role:: At Cisco, Brad leverages his expertise to enhance customer relationships and drive organizational success. His responsibilities include:

• Managing and leading customer success initiatives
• Partnering with the sales organization
• Overseeing a team of Customer Success Managers2

Previous Positions:: Prior to his current role, Brad has held several notable positions, including:

• Director of Customer Experience at Cisco3
• Director of Channel Partner Marketing at Bishop Technologies3

Leadership and Impact

Brad's leadership has been particularly noteworthy during transitional periods. His colleagues have praised his guidance during the transition from Kenna to Cisco, describing the experience as monumental.1 This speaks to his ability to navigate complex organizational changes while maintaining a focus on customer success.

Recruitment and Team Building

As part of his role, Brad is actively involved in building and expanding his team at Cisco. He has been seeking strategic and consultative Customer Success Managers to join his winning team, indicating his commitment to growth and excellence in customer success.2

Brad Engelstad's LinkedIn profile (username: bradengelstad) likely contains more detailed information about his professional journey and accomplishments in the field of customer success and experience management.